British Airways says ‘tech issue’ resolved after delays

British Airways passengers had been left stranded on the tarmac in a number of airports within the UK and internationally after a “technical subject” disrupted operations.

The issues, which the airline says have now been solved, began at round 17:00 on Monday, with passengers posting on social media that they had been standing within the chilly ready to search out out what was taking place to their flights.

BA stated an issue that affected a few of its laptop programs had induced the delays.

“We’ve apologised to prospects for delays to their flights and ensured they had been capable of attain their locations as deliberate,” the airline stated in a press release.

In an earlier replace on the disruption, the corporate stated no flights had been cancelled.

Downdetector, a web site that logs complaints with web sites that aren’t working, indicated a pointy improve in issues with the BA web site after 17:00.

It isn’t clear how widespread the disruption was, however it was reported to have affected flights globally, in addition to some home UK flights.

Journey professional and journalist Simon Calder estimated the issues might have affected tens of hundreds of passengers, though the delays gave the impression to be restricted to at least one or two hours for affected flights.

One passenger wrote on X that they had been “being made to face on the tarmac in a really chilly Verona ready for an already delayed flight”.

Travellers in Hamburg, Naples, Lyon and Dusseldorf additionally reported delays.

Others stated they had been attempting to verify in for flights and the “programs are down” or that technical issues had prevented them from reserving flights.

Sources inside the airline counsel the state of affairs is being introduced below management, however there are considerations that delays this night might have a knock-on impact on Tuesday’s flights.

Some travellers commenting on social media stated they’d been informed that pilots had been unable to generate loading information for his or her plane and have been struggling to get by means of to colleagues by telephone.

A spokesperson for Heathrow Airport stated it was conscious of the technical issues at BA, however that its personal programs had been working usually.

It isn’t the primary time BA has confronted extreme disruption resulting from an IT failure. In Might final 12 months, flights had been grounded. An identical factor occurred in spring 2017, disrupting Financial institution Vacation plans, and in February 2020.