A grandmother has claimed she was escorted off a Jet2 flight by armed police after refusing to pay for a tuna roll that was nonetheless ‘frozen’ inside.
Lily Ilfield, 79, was heading to Turkey for a birthday journey together with her daughter when she ordered a £9 tuna bap.
She mentioned she instantly seen it was ‘chilly’ and ‘soggy’ and, on nearer inspection, turned out to nonetheless be ‘frozen’ inside.
The pensioner, from Hertfordshire, mentioned she didn’t wish to pay for the roll however was instructed she needed to as she had opened the wrapper.
Jet2 claims Lily ‘displayed a list of disruptive behaviour … together with the unauthorised consumption of her personal alcohol’ that she had purchased in duty-free.
She denied bringing her personal booze on board, saying she and her daughter purchased ‘two wines every’ from cabin employees.
When the flight landed, Lily and her daughter had been instructed to go to the exit whereas everybody else remained seated.
She instructed The JVS Present on Three Counties Radio: ‘They referred to as the police. Not one… however 4 police on the finish, on the door.
‘I used to be in shock, I used to be saying to individuals, “I believe I’ve been arrested over a sandwich”.
‘The policemen had been there with their weapons.’
The officers, who rapidly let the pair go, ‘had been clearly so embarrassed’, Lily added.
She says she complained to the airline however had been instructed their behaviour was ‘unacceptable’ and will land them on an industry-wide blacklist.
A spokesperson for Jet2 added: ‘As a family-friendly airline, we take a zero-tolerance strategy to such behaviour, and we make it very clear that clients can’t devour their very own alcohol on flights.”
‘We’ll at all times help our crew in situations when they’re subjected to impolite or disagreeable behaviour whereas prioritising the security and luxury of all passengers and crew.’
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