CFOTO | Future Publishing | Getty Photographs
LONDON — McDonald’s suffered a system failure Friday that left prospects in some components of the world unable to order meals.
“We’re conscious of a expertise outage, which impacted our eating places; the problem is now being resolved,” a McDonald’s spokesperson mentioned. “We thank prospects for his or her endurance and apologize for any inconvenience this will likely have precipitated.”
The spokesperson added that the incident “isn’t associated to a cybersecurity occasion.”
The outage was first flagged by the the Australian unit of the U.S.-based fast-food chain which mentioned it was working to resolve the problem as quickly as potential. At round 6.45 a.m. ET, McDonald’s Australia mentioned on X that almost all of its eating places had reopened.
McDonald’s Japan took to social media to say that operations at shops nationwide had been briefly suspended. “We apologize for any inconvenience precipitated to our prospects,” it mentioned.
On Downdetector, a web site which tracks when apps and web sites are having technical difficulties, there was a spike in reviews of points with the McDonald’s app in Australia round 2 a.m. ET on Friday.
Individuals stand in entrance of a brief closed McDonald’s in Shimbashi district of Tokyo on March 15, 2024. Hungry McDonald’s prospects in components of Asia had bother ordering at shops, on cellphones and at digital kiosks after a system outage.
Philip Fong | AFP | Getty Photographs
There was additionally a spike in reviews of points with the McDonald’s app within the U.Ok. across the similar time, with additional reviews of points at round 5 a.m. ET, in line with Downdetector.
McDonald’s has round 40,000 eating places globally. Simply over 1,000 are in Australia and there are greater than 1,450 within the U.Ok. Japan has almost 3,000 eating places, making it one of many largest markets for McDonald’s.
