Passengers of Singapore Airways flight SQ321 from London to Singapore, which made an emergency touchdown in Bangkok, greet relations upon arrival at Changi Airport in Singapore on Might 22, 2024.
Roslan Rahman | Afp | Getty Pictures
Singapore Airways has provided compensation to passengers of the ill-fated flight SQ321, which was hit by excessive turbulence that resulted within the dying of 1 passenger and a number of other accidents.
In an announcement on its official Fb web page on Tuesday, SIA confirmed it despatched out the gives of compensation on Monday to these affected by the flight on Might 21.
“For passengers who sustained minor accidents from the incident, we have now provided US$10,000 in compensation. For many who sustained extra critical accidents from the incident, we have now invited them to debate a compensation provide,” the corporate stated.
Those that sustained critical accidents requiring long-term medical care have been provided an advance cost of $25,000 in the event that they requested monetary help, the airline stated including: “This might be a part of the ultimate compensation that these passengers will obtain.”
The Singapore-bound flight left London on Might 20. About 10 hours after takeoff, the Boeing 777-300ER plane skilled excessive turbulence after falling into an air pocket over Thai airspace.
In response to investigators, the airplane plunged 54 meters (178 ft) in lower than 5 seconds, inflicting accidents amongst the 211 passengers and 18 crew members on board.
The flight was pressured to make an emergency touchdown in Bangkok the place a 73-year-old British nationwide was confirmed lifeless as a consequence of a suspected coronary heart assault. One other 104 passengers have been injured, a press officer for Bangkok’s Samitivej Srinakarin Hospital informed the Related Press in Might.
SIA confirmed final week that 20 passengers who have been on board the flight have been nonetheless receiving medical care in hospitals in Bangkok. The airline stated it was protecting the medical bills of injured passengers and crew and had organized for his or her relations and family members to fly to Bangkok when requested.
All passengers on the Might 20 flight will obtain a full refund, together with those that weren’t injured, the Singapore’s flagship service stated Tuesday.
Along with the delay compensation they are going to obtain in accordance with the related European Union or United Kingdom rules, all these on board the flight have been additionally given 1,000 Singapore {dollars}, or $740, every to fulfill their speedy bills once they departed from Bangkok, the airline stated.
Following the incident, Singapore Airways stated it had adopted a extra cautious seat belt coverage and would not run scorching drink and meal providers on flights whereas the seat belt indicators are switched on.
Extreme accidents from flight turbulence are thought of uncommon though turbulence-related accidents are the most typical kind skilled by industrial airways, in accordance with the U.S. Nationwide Transportation Security Board.
SIA stated in Might it has been totally cooperating with an investigation into the incident by the Singapore Transport Security Investigation Bureau and different related authorities.
