Right now, Friday 26 or Monday 29 April, the settlement is anticipated to be signed between the Cyprus Shoppers' Affiliation and the corporate that has been chosen to offer restore companies for white home equipment to residents.
The affiliation, after quite a few complaints obtained from shoppers relating to the difficulties they face to find professionals to restore white home equipment (fridges, washing machines, and so forth.), determined to observe the identical requirements because the plan it had beforehand ready for photovoltaics , with a purpose to serve shoppers.
Chatting with “F”, the president of the Shoppers Affiliation Marios Drousiotis mentioned {that a} pilot firm has been chosen in Nicosia and a related settlement will probably be signed at present Friday or Monday.
With this settlement, shoppers will know prematurely the costs and fees of the corporate for every service they’ll request. That’s, restore of fridges, washers and dryers, dishwashers, ironing gear and upkeep of air conditioners.
On the identical time, the cost for the motion of the technician will probably be recognized, relying on the kilometers traveled by the corporate worker. For instance, as Mr. Drousiotis mentioned, a shopper could request a fridge restore. He pays for the route after which, relying on the skilled's evaluation, relating to the injury, he will even pay the corresponding quantity. Nevertheless, he added, there’s a chance that the buyer will discover that it isn’t in his curiosity to restore the gadget and like to purchase a brand new one. Subsequently, on this case he pays just for the route.
Huge problem
Describing the scenario available on the market, the president of the Shoppers' Affiliation emphasised with emphasis on “F”: “You can not think about how troublesome it’s for a lot of shoppers to seek out craftsmen to restore such gadgets, in addition to plumbers, painters and different professionals, for work from home . We always obtain complaints that both they will't discover them, or they get an appointment after a very long time. Subsequently, the affiliation has determined to offer this selection to shoppers. If the trouble is profitable, different companies will probably be added, whereas the plan will probably be prolonged to the remainder of the provinces, in case there’s demand,” he mentioned.
Amongst different issues, within the contract to be signed there will probably be particulars in relation to the costs, which can present that: The gap traveled will probably be measured from the places of work of the Cyprus Shoppers Affiliation, situated at 8 Akropoleos Avenue, Strovolos. A unique price will probably be charged for a distance of as much as 5 kilometers, for a distance of greater than 5 kilometers and for a distance of greater than 10 kilometers from the places of work of the Cyprus Shoppers' Affiliation.
In case the gadget must be transported to the service firm's workshop, the cost for returning the gadget will probably be proportional to the journey fees. Moreover, the cost for the time the technician stays on the shopper's house for restore or upkeep functions will calculated for each 20 minutes of labor. Elements and equipment will probably be billed based mostly on their buy price. The service supplier, earlier than offering its companies, will notify the buyer of the estimated price of restore.
Within the occasion that the buyer doesn’t agree with the estimated price and wouldn’t prefer to proceed with the availability of companies, then the service supplier is entitled to the price of journey.
